What Is AssignmentGeek?
Many AssignmentGeek reviews have been posted on Reddit and TrustPilot. The company offers academic writing services and has a solid reputation. It is important to check these companies on a regular basis as success often leads to laziness, and decreased customer service. Today I'm going to be a customer, and place an online order with this company. So I'll be evaluating the quality of papers and the professionalism of their writers as well as the level of customer service. I hope that my AssignmentGeek review will prove to be an invaluable source of information for all who are interested in working with this website.
Pros
User-friendly website;
Online reputation is good
Cons
Insufficient information
No pricing;
Bad customer support;
Poor quality.
My Experience Using AssignmentGeek
To make my opinion on AssignmentGeek, I placed an order to see the process from the customer's perspective. After registering on the website, I was finally able to see the prices. I ordered a 5-page essay on a random topic with a deadline of 1 day. The order was accepted. Within one hour, the writer was assigned. I received my paper within three hours and one day. The paper was also poorly formatted, cited, and contained typos as well as simple grammatical errors.
I did not have the option to speak directly with the writer so I called customer support. They offered to pay 10% for late delivery but refused to accept a revised request for additional editing and proofreading costs. They made an unreasonable request for me to pay more, and I ended up with a poor-quality paper.
Pricing and Deadlines
Pricing is an important part of every service review. You can choose from three options when you view the pricing page.
- Start prices for writing starting from scratch - $15.79
- Editing (improving the format and structure) - starting at $10.53
- Proofreading (grammar review, punctuation, and typos review). Starting at $8.95
You don't have any additional information regarding the prices, such as a pricing table or an online calculator. Without signing in, you can't compare prices to other companies without providing your personal information. This is very annoying because pricing is an important factor in customers' decision-making and could give one company preference over another. I won't waste my time by registering on the website to view prices I might not like. This page also contains information about:
- Enjoy Discounts of 10% on your first order
- Installation payment for projects above $500
- Loyalty program offers a 5% discount on orders over 25 pages.
Guarantees
The company offers standard guarantees, which can be found in the terms & conditions.
- Privacy policy and security of transactions
- Moneyback Guarantees (cases with 100% or 70%, 50%, 50, and 20% refunds).
- Revision (refer to the section receiving a complete sample
- Plagiarism-free content guaranteed
Reputation Online
Much positive feedback about AssignmentGeek can be found online at SiteJabber and TrustPilot. Although there are some negative reviews, the overall ratings are positive. Some reviews are available on the website, but they can be trusted. They are mostly positive. Secondly, the reviews are often moderated or even written in part by the administration. Reddit also has negative feedback and complaints about customer service, paper quality, and unprofessionalism.
Customer Support
Is assignmentgeek.com legit? Cyber Jam Limited is the owner of assignmentgeek.com and the site is registered in the UK. (In terms and conditions, you'll find the registration number along with the physical address). You can contact the company using the following information: a phone number, a live chat, and telephone numbers. There are also several email numbers that you can use to reach out (for support, sales, and billing). I tried calling them multiple times (it was Sunday) without success. The email was not answered by them either. Monday was the day I received my reply. It stated that they were unable to revise my paper since the Quality Department found no problems with it. They failed to respond to my questions or complaints, and they stopped responding after a while. For a company this large, such poor service is unacceptable.
Conclusion
My AssignmentGeek review is over. I must admit that I wasn't satisfied with the results. I missed the deadline, was disappointed by the quality and was not able to see the pricing prior to registering on the site. It is difficult to reach customer support. There are many ways to contact them, but they will ignore you and refuse help. Despite all the positive reviews, this service is not recommended. My experience may have been an exception to the rule, but it doesn't seem so.
FAQ
|
Is AssignmentGeek a fraud? |
They gave a paper, but they refused to revise it. |
|
Is AssignmentGeek legitimate? |
Cyber Jam Limited is the owner of the company. It is based in London. |
|
Is AssignmentGeek reliable |
They didn't meet my deadline. |
|
Does AssignmentGeek work? |
Although they are well-reviewed, it does not mean that they won't disappoint. |